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At ThriftyChair.com we strive to provide you the highest quality customer service possible. All of our products are backed by our dedication to you, our customer, and by some of the industries largest manufacturers.
As a real estate appraiser by trade in southwest Missouri, I have spent countless hours in an uncomfortable office chair that was purchased at the local office retail chain. While chairs purchased at the local retail outlet may sometimes fit the bill, often times they feel like sitting on a hard church pew after a year or so. Typically, these cheap office chairs can be purchased for around 100 bucks and are good to last for only a year or so if they are used for any continued length of time.
If, like me, you spend ten hours or more per week in your office chair at work or home, you most likely need a chair that is made for such wear and tear and continued use. While I have not had the opportunity to sit in each chair I sell for continued lengths of time, many of them are used in my office by me and other employees everyday. If at any time while browsing through thriftychair.com you have any questions, please call the toll free number at the top of your screen and we will help in whatever way we can. I have also provided a list of related links on our links page that you may find useful.
Sincerely,
Sean Sutton
OUR CONTACT INFORMATION:
BY STANDARD MAIL:
ThriftyChair.com c/o Boodlefutz Online Retailers, LLC 3259 East Sunshine Street Suite V, Springfield, MO 65802.
BY PHONE:
1-877-860-6558(between 9 a.m. and 5 p.m. central time zone)
BY FAX:
1-417-865-8812
BY EMAIL: Admin@ThriftyChair.com
SHIPPING INFORMATION:
Typically, all orders are filled and shipped within two business days of the order being placed. Once the order is shipped, please allow up to 14 business days to receive your chair(s).
In most cases all items shipped to Alaska and Hawaii will incur a $80.00 shipping charge PER ITEM. All orders on chairs sent to Canada will be charged a $100.00 shipping fee.
Some larger shipments cannot be left at your door without your signature. We are not held responsible for freight costs incurred by returned shipments for this reason. We reserve the right to bill you for shipping charges on refused shipments. We reserve the right to bill you for incorrect delivery addresses, typos caused by you when your order was placed and requests to forward shipments to another address. Shipping charges are non-refundable.
REFUND, RETURNS, AND CANCELLATION POLICIES:
If for any reason you would like to return your chair(s), in most cases we can schedule a pick up directly from your location. Once the item/items have been returned to the warehouse, we will refund your purchase price minus the return freight cost and our actual outbound shipping costs. All merchandise must be received back to us in the condition and cartons in which it was sent within 30 days from the date of purchase.
All seating ships directly from the warehouse. All damaged merchandise will be replaced and/or repaired at our discretion. It is the responsibility of each buyer of an office chair to inspect all shipments received by ThriftyChair.com for damage. While it is extremely rare, on occasion, a chair can arrive at its final destination damaged. If this occurs, it must be documented with the driver of the delivery company at the time of delivery. If the driver refuses to wait for a full inspection of the contents delivered please note this on the delivery slip. Please call us if you were unable to refuse shipment and have received a damaged chair via FedEX/UPS and we will send out replacement parts for your chair. Additionally, within 24 hours you will need to file a damage freight claim with FedEx/UPS.
If you cancel your order you will receive confirmation in writing. If you have not received confirmation, your order has not been cancelled and WILL STILL BE SHIPPED. Orders that have been shipped cannot be cancelled and costs for round trip shipping and restocking fees will be deducted from refunds if orders are refused. Please note that restocking fees are set by the manufacturer of the merchandise and not ThriftyChair.com. Typically restocking fees range between 10% to 25% of the purchase price.
Please understand that ThriftyChair.com's 30 day money back guarantee applies only to office chairs. Thriftychair.com CANNOT under any condition take back anything other than office chairs. Orders of three or more are subject to a 40% re-stocking fee. On all returned merchandise, your credit card will be charged for both outbound and inbound shipping charges. If you receive a damaged chair that cannot be fixed with replacement parts, we will replace the chair at no additional cost to you.
If you receive damaged merchandise please call our office immediately and we will take what action we can to ensure your product is repaired or replaced. We are dedicated to providing you with the best possible customer service and we want to make you a life long customer of ThriftyChair.com. If you have any questions about our return policy, please call our office toll free at 1-877-860-6558.
WARRANTIES:
Most of our chairs feature one year to lifetime warranties. Typically, these warranties cover all replacement parts for all chairs for up to three years. Please see below the item description on each product to view more specific warranty information.
PRODUCT ASSEMBLY:
ThriftyChair.com does not assemble, design, or manufacture any of the products sold on this website. Because ThriftyChair.com does not assemble, design, or manufacture any of the products sold on this website, it is hereby understood that ThriftyChair.com makes no representation or guarantee about the safety of any products on this website. Product assembly is the responsibility of the purchaser and manufacturer. Any suspected damage must be noted at the time of delivery. Please understand that suspected damage may be a cause for concern as to the safety of the product and should be handled as referenced above.
SALES TAX:
All orders shipping to final destinations within the state of Missouri are subject to a 6.85% sales tax. All other states are Sales Tax Free!
PURCHASE ORDERS:
Unfortunately, purchase orders can only be made on a case by case basis. Please fax all purchase orders to 417-865-8812 on your company letterhead. Make sure and include your name, contact phone number, and a valid email address. If you have any questions about purchase orders, please call us toll free at 1-877-860-6558.
FEEDBACK:
ThriftyChair.com is always curious to hear how we are doing. If you have any concerns or comments about your recent shopping experience at ThrftyChair.com, please send an email to admin@thriftychair.com.
DISCLAIMER:
At ThriftyChair.com, we want your shopping experience to be as pleasant as possible. We strive to make certain our website contains accurate and helpful information. We are not responsible for vendor availability, product pricing errors, typographical errors or unintentional product description inaccuracies. ThriftyChair.com will not be responsible for price changes even after the product has been purchased other than to fully refund the purchase price prior to shipping the product. If this occurs, we will contact the purchaser to arrange the refund. We assume that each customer has reviewed and understands our policies prior to placing your order.
PRIVACY POLICY
1. Disclosure to Third Parties: We will not disclose any personal information to any third party source at any time. All personal information is kept secure and never shared or sold to any third party.
2. Acquisition of Information: We do not acquire any more information about consumers than is required by law or otherwise necessary to provide a high level of customer service.
3. Our Employees and Privacy: We train all our employees about the importance of privacy and give access to information about consumers only to those employees who require it to perform their jobs.
4. Security Measures: We make access to privacy sensitive information subject to rigorous procedural controls, consistent with legal requirements and the demands of customer service. We use the highest levels of encryption available for all credit card transactions.
If you are uncomfortable ordering online, please feel free to call 1-877-860-6558.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
At ThriftyChair.com we strive to provide you the highest quality customer service possible. All of our products are backed by our dedication to you, our customer, and by some of the industries largest manufacturers.
As a real estate appraiser by trade in southwest Missouri, I have spent countless hours in an uncomfortable office chair that was purchased at the local office retail chain. While chairs purchased at the local retail outlet may sometimes fit the bill, often times they feel like sitting on a hard church pew after a year or so. Typically, these cheap office chairs can be purchased for around 100 bucks and are good to last for only a year or so if they are used for any continued length of time.
If, like me, you spend ten hours or more per week in your office chair at work or home, you most likely need a chair that is made for such wear and tear and continued use. While I have not had the opportunity to sit in each chair I sell for continued lengths of time, many of them are used in my office by me and other employees everyday. If at any time while browsing through thriftychair.com you have any questions, please call the toll free number at the top of your screen and we will help in whatever way we can. I have also provided a list of related links on our links page that you may find useful.
Sincerely,
Sean Sutton
OUR CONTACT INFORMATION:
BY STANDARD MAIL:
ThriftyChair.com c/o Boodlefutz Online Retailers, LLC 3259 East Sunshine Street Suite V, Springfield, MO 65802.
BY PHONE:
1-877-860-6558(between 9 a.m. and 5 p.m. central time zone)
BY FAX:
1-417-865-8812
BY EMAIL: Admin@ThriftyChair.com
SHIPPING INFORMATION:
Typically, all orders are filled and shipped within two business days of the order being placed. Once the order is shipped, please allow up to 14 business days to receive your chair(s).
In most cases all items shipped to Alaska and Hawaii will incur a $80.00 shipping charge PER ITEM. All orders on chairs sent to Canada will be charged a $100.00 shipping fee.
Some larger shipments cannot be left at your door without your signature. We are not held responsible for freight costs incurred by returned shipments for this reason. We reserve the right to bill you for shipping charges on refused shipments. We reserve the right to bill you for incorrect delivery addresses, typos caused by you when your order was placed and requests to forward shipments to another address. Shipping charges are non-refundable.
REFUND, RETURNS, AND CANCELLATION POLICIES:
If for any reason you would like to return your chair(s), in most cases we can schedule a pick up directly from your location. Once the item/items have been returned to the warehouse, we will refund your purchase price minus the return freight cost and our actual outbound shipping costs. All merchandise must be received back to us in the condition and cartons in which it was sent within 30 days from the date of purchase.
All seating ships directly from the warehouse. All damaged merchandise will be replaced and/or repaired at our discretion. It is the responsibility of each buyer of an office chair to inspect all shipments received by ThriftyChair.com for damage. While it is extremely rare, on occasion, a chair can arrive at its final destination damaged. If this occurs, it must be documented with the driver of the delivery company at the time of delivery. If the driver refuses to wait for a full inspection of the contents delivered please note this on the delivery slip. Please call us if you were unable to refuse shipment and have received a damaged chair via FedEX/UPS and we will send out replacement parts for your chair. Additionally, within 24 hours you will need to file a damage freight claim with FedEx/UPS.
If you cancel your order you will receive confirmation in writing. If you have not received confirmation, your order has not been cancelled and WILL STILL BE SHIPPED. Orders that have been shipped cannot be cancelled and costs for round trip shipping and restocking fees will be deducted from refunds if orders are refused. Please note that restocking fees are set by the manufacturer of the merchandise and not ThriftyChair.com. Typically restocking fees range between 10% to 25% of the purchase price.
Please understand that ThriftyChair.com's 30 day money back guarantee applies only to office chairs. Thriftychair.com CANNOT under any condition take back anything other than office chairs. Orders of three or more are subject to a 40% re-stocking fee. On all returned merchandise, your credit card will be charged for both outbound and inbound shipping charges. If you receive a damaged chair that cannot be fixed with replacement parts, we will replace the chair at no additional cost to you.
If you receive damaged merchandise please call our office immediately and we will take what action we can to ensure your product is repaired or replaced. We are dedicated to providing you with the best possible customer service and we want to make you a life long customer of ThriftyChair.com. If you have any questions about our return policy, please call our office toll free at 1-877-860-6558.
WARRANTIES:
Most of our chairs feature one year to lifetime warranties. Typically, these warranties cover all replacement parts for all chairs for up to three years. Please see below the item description on each product to view more specific warranty information.
PRODUCT ASSEMBLY:
ThriftyChair.com does not assemble, design, or manufacture any of the products sold on this website. Because ThriftyChair.com does not assemble, design, or manufacture any of the products sold on this website, it is hereby understood that ThriftyChair.com makes no representation or guarantee about the safety of any products on this website. Product assembly is the responsibility of the purchaser and manufacturer. Any suspected damage must be noted at the time of delivery. Please understand that suspected damage may be a cause for concern as to the safety of the product and should be handled as referenced above.
SALES TAX:
All orders shipping to final destinations within the state of Missouri are subject to a 6.85% sales tax. All other states are Sales Tax Free!
PURCHASE ORDERS:
Unfortunately, purchase orders can only be made on a case by case basis. Please fax all purchase orders to 417-865-8812 on your company letterhead. Make sure and include your name, contact phone number, and a valid email address. If you have any questions about purchase orders, please call us toll free at 1-877-860-6558.
FEEDBACK:
ThriftyChair.com is always curious to hear how we are doing. If you have any concerns or comments about your recent shopping experience at ThrftyChair.com, please send an email to admin@thriftychair.com.
DISCLAIMER:
At ThriftyChair.com, we want your shopping experience to be as pleasant as possible. We strive to make certain our website contains accurate and helpful information. We are not responsible for vendor availability, product pricing errors, typographical errors or unintentional product description inaccuracies. ThriftyChair.com will not be responsible for price changes even after the product has been purchased other than to fully refund the purchase price prior to shipping the product. If this occurs, we will contact the purchaser to arrange the refund. We assume that each customer has reviewed and understands our policies prior to placing your order.
PRIVACY POLICY
1. Disclosure to Third Parties: We will not disclose any personal information to any third party source at any time. All personal information is kept secure and never shared or sold to any third party.
2. Acquisition of Information: We do not acquire any more information about consumers than is required by law or otherwise necessary to provide a high level of customer service.
3. Our Employees and Privacy: We train all our employees about the importance of privacy and give access to information about consumers only to those employees who require it to perform their jobs.
4. Security Measures: We make access to privacy sensitive information subject to rigorous procedural controls, consistent with legal requirements and the demands of customer service. We use the highest levels of encryption available for all credit card transactions.
If you are uncomfortable ordering online, please feel free to call 1-877-860-6558.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
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- What is an Ergonomic Chair?
- Why is Choosing the Right Chair Important?
- FAQ
- Helpful Articles
- Warranty Information
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